CCM

We will build a beautiful world for customers

CCM System (Customer Centered Management)
CCM Vision

In an effort to be a step closer to customers, Samchully City Gas has acquired the CCM certificate in 2012 based on its Service Identity (Heart & Care, “Warm consideration for the world and people”) and has reaffirmed its commitment to customer-oriented management by acquiring the fifth certificate in 2020.

Vision : Top city gas provider delivering Happy Energy / sub-visions : Introductory period(2014-2016) Industry leader through the optimization of the CCM method → Growth period(2016~2020) Provider of the best CCM results → Maturing period(2020~) Provider of the best safety and service in Korea

By setting up sub-visions for the introductory period, Growth period, and Maturing period and
realizing each systematically, Samchully ultimately aims to be the Top city gas provider delivering "Happy Energy."